Musixmatch Pro for Artists 4+

Increasingly Disappointing 😵‍💫

Support & Service :: Rather generous on the 3 stars.

Technical Issue :: Apple Auth for 'Academy' fails without error code or message on:

• iOS 17.5 ~ 13 Pro Max ~ App & Safari & Chrome
• macOS 14.4.1 ~ M1 Mini ~ Safari & Chrome

Works fine for 'Community' & 'Pro' login with Apple Authentication. Just fails back to initial login screen repeatedly for 'Acadamy'. I have confirmed that Email Auth Method does indeed work for all 3 stated domains. Account login methods cannot be switched per Musixmatch, so that's not a tenable solution for my Verified Account.

Email to Support@ + Artists@ both totally brushed off. As a primer for what to expect service wise when we switch to Paid Pro to add additional bands... not comforting ..as a cherry on top of the very steep pricing structure. Working class bands & labels seem to get very little love. I truly hope these are growing pains in the route to recovery.

Xoxo

Workable but quirky

First, I can completely understand the other reviews. Until you dig in you will be frustrated. Once you use it for a couple weeks, you start to see the ease of use.

Syncing lyrics using their tool is simple and straightforward. Just click during a transition.

Lyrics get posted quick. They usually get up on MM and Apple Music within a couple hours. Syncs can be hit or miss. I have some that hit in an hour or two and others that take a couple days.

As for their curation service, 2/3 of them are trash. Don’t use it. You’ll just have to go back and do it over yourself. Even when you provide the lyrics for them, that just do it and ignore what you sent.

Overall it is not as bad as it is made out to be but also not as great as the company states.

Developer Response ,

Hello 👋, I hope this message finds you well. This is an AUTO-REPLY TO GATHER SOME INFORMATION that will help our support team to efficiently assist you. We kindly ask you to PROVIDE US THE FOLLOWING INFORMATION: * Your artist name * The link to your artist page on Spotify and Apple * The email related to your Musixmatch Pro account IF YOU NEED ASSISTANCE REGARDING A SPECIFIC SONG, please also provide: * Detailed description of the issue you are facing (screenshots are very useful 😉) * Name of the song * Track ISRC * Spotify link to the song We would also like to REMIND YOU THAT TO HELP YOU FIND ANSWERS QUICKLY AND EFFICIENTLY, you can: 1. 📖 Explore Our FAQ is regularly updated and covers a wide range of topics such as artist verification, how to use Musixmatch Pro, lyrics distribution. 2. 👥 Join Our Vibrant Community: For more personalized insights and shared experiences from users like you, our community forum is the perfect place. Engage in discussions, share tips, and learn from others' experiences. Join us at https://t.musixmatch.com/artistcommunityslack.

Poor Service

Overall this service is very inefficient and very difficult to work with. Doesn’t seem well connected with all other services and the time lines are very long.

This App seems pointless because everything I click just sends me to the website, then the website tells me to go to the app…

It’s all very inconvenient for artists just trying to get their work to be more professional with a service that is not well ran. Especially with that fact that it’s a paid for service.

Developer Response ,

Hello 👋, I hope this message finds you well. This is an AUTO-REPLY TO GATHER SOME INFORMATION that will help our support team to efficiently assist you. We kindly ask you to PROVIDE US THE FOLLOWING INFORMATION: * Your artist name * The link to your artist page on Spotify and Apple * The email related to your Musixmatch Pro account IF YOU NEED ASSISTANCE REGARDING A SPECIFIC SONG, please also provide: * Detailed description of the issue you are facing (screenshots are very useful 😉) * Name of the song * Track ISRC * Spotify link to the song We would also like to REMIND YOU THAT TO HELP YOU FIND ANSWERS QUICKLY AND EFFICIENTLY, you can: 1. 📖 Explore Our FAQ is regularly updated and covers a wide range of topics such as artist verification, how to use Musixmatch Pro, lyrics distribution. 2. 👥 Join Our Vibrant Community: For more personalized insights and shared experiences from users like you, our community forum is the perfect place. Engage in discussions, share tips, and learn from others' experiences. Join us at https://t.musixmatch.com/artistcommunityslack.